Within 30 days from delivery of your product, you have the right to return your product. It has to be returned to us in perfect, unused condition including packing slip received with delivery.
Returns will be only accepted if the product is in intact and sealed packaging.
Due to health and hygiene reasons, we will not accept returns of used earbuds.
Return shipping fees are paid by customer and will not be reimbursed. However, in case of exchange of product, we will not charge you for shipping your new product.
For returns, send a message to firstname.lastname@example.org.
For products ordered in November and in December until 24th of December, there will be a special period of 60 days for returns. Please remember we accept only unused products in unopened packaging.