When you receive your Air 1 earbuds, please follow instructions for quick start.
Make sure you remove both earbuds from charge case and keep them within 15 cm (5" inches) from each other first to let them pair to each other. Only then you can connect them to your device.
In case you see both Air 1 by Happy Plugs and Air 1 by Happy Plugs L showing in your Bluetooth devices' list, restart your headphones. To do this:
- Delete Air 1 from you Bluetooth devices' list
- Put earbuds back to the case and wait for 10-15 seconds.
- When you take (both) earbuds out of the case, they should be able to pair correctly.
If this does not work, please refer to the Reset Procedures here.