Air 1 ANC - How to Reset

Follow

Comments

5 comments

  • Avatar
    Reyntgsm

    how to reset both plugs? how to connect both plugs?

    0
    Comment actions Permalink
  • Avatar
    Jerico Luy

    Hi,

     

    Thank you for your message! 

    The steps in resetting and pairing the earbuds are all stated in the article above.

    Please let us know if have further questions or concerns at help@happyplugs.com or via our live chat.

     

    Happy Plugs Team

    0
    Comment actions Permalink
  • Avatar
    Reyntgsm

    Hello, 

    that isnt working, only the left plug is connecting to my device. please tell me how to connect both plugs

    0
    Comment actions Permalink
  • Avatar
    Jerico Luy

    Hi,

    Thank you for your message and we would be more than happy to dig into the cause of the problem with your Happy Plugs. 

    May we would kindly request you to please send us a video showing how you reset your earbuds. This is the best possible way for us to determine whether the reset was correct or the product is faulty and needs to be replaced. 

    Kindly send it to us anytime at your most convenient time at our email help@happyplugs.com

    0
    Comment actions Permalink
  • Avatar
    Reyntgsm

    I reset the plugs already 29x times that isnt the problem! I also send already a video how I reset the happy plugs. The problem is that you already replace the happy plugs now I have a new set and again only the left plug connect. yes I have tried Iphone and android, yes I have reset, yes I try to connect and its not woking; only 1 happy useless plug will connect. HOW CAN  I CONNECT BOTH PLUGS TO MY PHONE?

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk