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10 comments

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    Sly Toussaint

    None of this work. New earphones. To the garbage. Not discoverable at all. Tried on multiple devices. From new to old. IOS or not. Esrplugs are just not on the list. 👎🏽👎🏽👎🏽

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    F H

    Like above nothing worked, complete waste of money. My phones picked the device up but remained in "connecting" then dropped out. 

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    Customer Service

    Hi, contact our customer service at help@happyplugs.com for assistance on how to use your Ear Piece.

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    Kristina Truedsson

    Why can´t I get to the manual where it says
    here

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    Customer Service

    Hi Kristina,


    We will fix it. Thank you for pointing out.

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    Z C

    The earphones don't last 14 hours as it claimed, they were 100% battery but only after 3 hours I heard them say "battery low".🤷🏻‍♂️🤷🏻‍♂️

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    Customer Service

    Hi Z C,

    Our Ear Piece II has 8 hours battery time! Contact us if you have further questions.

    Happy Plugs Team

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    PREM KUMAR PRADHAN

    Hi I have same problem like Z C above mention and I can't pick up the phone call by touching earplug can you please assist me

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    Z C

    The website says "Experience up to 14 hours of talk and music"??!!

    Or just like you said it has 8 hours battery time, I only used about 3 and a half hour and I need to charge again🤔

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    Customer Service

    Hi All,

    This is article about our wireless headphones Ear Piece II. Ear Piece II has a battery time of 8 hours. If you are looking for guides about Air 1, please go to page below:

    https://happyplugs.zendesk.com/hc/en-us/categories/360001574960-MANUALS-TROUBLESHOOTING

    If you have additional questions, please write us to help@happyplugs.com.

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