Charge — Place the Ear Piece remote in the included charging dock, and charge until LED shows green (less than two hours from an empty charge).
Turn on — Turn on your Ear Piece by holding in the middle button for four (4) seconds.
Connect & pair — Turn on your device bluetooth. Pair it for the first time.
Play — Choose your favourite song and play it on the go with your new Happy Plugs Ear Piece.
CONNECT & PAIR
Are you experiencing a problem pairing or connecting with your Ear Piece?
Please go through these steps to see if they help.
1 — Restart your Ear Piece.
2 — Make sure that your Ear Piece is on and fully charged (charge for up two hours for a full charge).
3 — Make sure that your Ear Piece and media device are close to each other.
4 — Make sure that you have the latest update/firmware on your media device.
5 — Make sure that your device’s bluetooth is on and fully working. If not, try restarting or check with the manufacturer.
6 — Unpair your Ear Piece, put the it back in pairing mode, then pair and connect it.
7 — Check that nobody else is already connected, and that the LED is blinking blue.
If everything works out, you should see your Ear Piece in the Bluetooth list. No password needed.
For further instruction, please download the full manual here.
Comments
10 comments
None of this work. New earphones. To the garbage. Not discoverable at all. Tried on multiple devices. From new to old. IOS or not. Esrplugs are just not on the list. 👎🏽👎🏽👎🏽
Like above nothing worked, complete waste of money. My phones picked the device up but remained in "connecting" then dropped out.
Hi, contact our customer service at help@happyplugs.com for assistance on how to use your Ear Piece.
Why can´t I get to the manual where it says
here
Hi Kristina,
We will fix it. Thank you for pointing out.
The earphones don't last 14 hours as it claimed, they were 100% battery but only after 3 hours I heard them say "battery low".🤷🏻♂️🤷🏻♂️
Hi Z C,
Our Ear Piece II has 8 hours battery time! Contact us if you have further questions.
Happy Plugs Team
Hi I have same problem like Z C above mention and I can't pick up the phone call by touching earplug can you please assist me
The website says "Experience up to 14 hours of talk and music"??!!
Or just like you said it has 8 hours battery time, I only used about 3 and a half hour and I need to charge again🤔
Hi All,
This is article about our wireless headphones Ear Piece II. Ear Piece II has a battery time of 8 hours. If you are looking for guides about Air 1, please go to page below:
https://happyplugs.zendesk.com/hc/en-us/categories/360001574960-MANUALS-TROUBLESHOOTING
If you have additional questions, please write us to help@happyplugs.com.
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