If you're not satisfied with your product you can off course return it! You have 14 days right under Swedish distance selling law to return your item. You must contact customer service before returning your item. You have the right to examine the goods you have purchased. But to cancel the purchase your item must be in the so-called essentially unchanged condition. Due to hygienic reasons your item cannot be used or tested.
If you receive your goods and discover that it does not match the one you ordered, if it is damaged, or have other defects, please contact the customer service directly, but within 14 days after you received your item. Please describe what is wrong with the product. Have your order confirmation on hand to facilitate customer service.
You will agree with the customer service about what you want: Refund or new product. If you choose a refund, we will transfer your money within 30 days. If you have made the purchase with cash on delivery, we will also pay that fee.
You will get the address where to return the item and as soon as we receive the item and approve the condition, we will send you a new product or refund your money. You will have to pay for the return shipment cost.
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